Business Process Owner

1 week ago

Biñan, Calabarzon, Philippines beBeeDelivering Full time ₱720,000 - ₱900,000

Job Title: Service Delivery Manager

">

As a Service Delivery Manager, you will act as the customer's advocate in your region, fielding support questions, resolving issues, and coordinating with internal teams to ensure a seamless service delivery.

">

Issue Resolution: Field customer inquiries, troubleshoot issues, and coordinate with fulfillment hubs, asset management, and internal teams for timely resolution.">Service Monitoring: Monitor and track the progress of workflows (joiner, leaver, refresh, advanced exchange) to ensure requests are fulfilled correctly and on time.">Performance Metrics: Track SLAs/KPIs and identify any service gaps that need to be addressed.">Process Improvement: Serve as the bridge between customers and our internal teams, providing valuable insights and feedback to enhance workflows and service quality.">

Required Skills and Qualifications:

">
  • Experience: At least 3 years of experience as a Service Delivery Manager, Customer Success Manager, or a similar client-facing role in IT services or enterprise technology.">
  • Language Skills: Well-spoken and well-written English is required.">
  • Technical Acumen: Strong background in customer relationship management and issue resolution, with a familiarity with ServiceNow or other IT service management platforms.">
  • Collaboration: Proven ability to coordinate across distributed teams and global stakeholders.">
  • Problem-Solving: Excellent communication and problem-solving skills with a proactive approach to issue management.
">

What We Offer:

">
  • A fully remote role with regional ownership and visibility in a global program.">
  • A collaborative, customer-centric work environment.
">

Servicing Customers, Developing Processes, Delivering Results

  • Business Process Leader

    1 week ago

    Biñan, Calabarzon, Philippines beBeeZohoManager Full time ₱2,000,000 - ₱2,500,000

    Job DescriptionWe seek a seasoned professional to spearhead the migration of our operations to Zoho, encompassing inventory, customer management, sales, invoices, and integrations.Transfer company data and processes to Zoho (inventory, customers, sales, invoices, and integrations).Ensure seamless integration between Zoho and QuickBooks for accounting and...

  • Business Operations Specialist

    7 days ago

    Biñan, Calabarzon, Philippines beBeeAdministrative Full time ₱12,000 - ₱16,800

    Business Operations Job OverviewThis is a full-time role working Australian business hours in a fast-paced industry environment.Key Responsibilities:Coordinate and manage all client communications with prompt responses and proactive follow-ups to capitalize on opportunitiesStreamline communication between office, field teams, and subcontractors for seamless...

  • Business Process Enhancement Manager

    1 week ago

    Biñan, Calabarzon, Philippines beBeeProcessImprovement Full time $60,000 - $80,000

    Process Improvement SpecialistWe are seeking a detail-oriented and analytical Process Improvement Specialist to join our fast-paced digital content and media services environment. The ideal candidate is highly skilled in evaluating, documenting, and improving operational processes to ensure efficiency, compliance, and continuous improvement.The Process...

  • Business Operations Coordinator

    1 week ago

    Biñan, Calabarzon, Philippines beBeeAccounting Full time ₱240,000 - ₱420,000

    Executive Assistant to Business OwnerThis is a key support role that provides high-level administrative services to a business owner in a fast-paced environment.The ideal candidate will have a strong background in accounting, excellent communication skills, and the ability to work independently.Primary Responsibilities:Providing executive administrative...

  • Senior Business Process Analyst

    1 week ago

    Biñan, Calabarzon, Philippines beBeeBusiness Full time $96,000 - $124,000

    About This RoleWe are seeking a seasoned Business Analysis professional to play a key role in driving business growth and process improvement. As a Senior Business Analyst, you will work closely with clients and technical resources to identify business problems and develop analytical solutions.Key Responsibilities:Collaborate with clients and technical...

  • Senior Business Process Analyst

    1 week ago

    Biñan, Calabarzon, Philippines beBeeBusiness Full time ₱250,000 - ₱500,000

    Job TitleWe are seeking a highly skilled business analyst to join our team at Umpisa Inc. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and experience in Agile methodologies.Collaborate with stakeholders to gather, analyze, and document business requirements.Develop and maintain process flow diagrams,...

  • Transformational Business Process Leader

    1 week ago

    Biñan, Calabarzon, Philippines beBeeProcess Full time ₱1,000,000 - ₱2,000,000

    Job DescriptionWe are seeking a skilled professional to join our team as an Automation & Process Specialist. In this role, you will be responsible for driving process redesign and automation initiatives that enhance operational effectiveness and customer experience.About the RoleThis is an exciting opportunity to make a meaningful impact on our business by...

  • Business Process Automation Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeAutomation Full time $1,000 - $1,500

    Automation ExpertiseWe are seeking a seasoned Automation Expert to join our team. As an integral member of our operations department, you will be responsible for designing and implementing automation workflows that enhance business efficiency, reduce manual tasks, and facilitate scalable growth.Key Responsibilities:Create and deploy end-to-end automation...

  • Forward-Thinking Business Expert

    1 week ago

    Biñan, Calabarzon, Philippines beBeeAnalyst Full time ₱3,000,000 - ₱4,500,000

    Job OverviewWe are seeking a motivated and detail-oriented Junior Business Analyst to join our team. As a Junior Business Analyst, you will play a key role in helping us drive business growth by analyzing data, identifying trends, and developing insights that inform our decision-making process.Key Responsibilities:Work with cross-functional teams to elicit...

  • New Business Development Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeLeadGenerator Full time ₱200,000 - ₱300,000

    Job Title: New Business Lead GeneratorWe are seeking a driven and resourceful professional to join our team as a New Business Lead Generator.About the Role:This is an exciting opportunity for a results-driven individual who thrives on problem-solving, enjoys taking initiative, and knows how to get things done. You will be responsible for identifying and...