Help Desk Support Specialist

Job SummaryWe are seeking a skilled Service Desk Professional to join our Business SaaS team. This role involves providing end-to-end management of clients, including first-level support, incident recording, and report production.Key Responsibilities:Provide Help Desk support as a single point of contact for internal and external clients.Assess customer...

IT Service Desk (Taguig, Makati, Quezon City)IT Service Desk (Taguig, Makati, Quezon City)BackIT Service Desk (Taguig, Makati, Quezon City)Highlighted">Skills: Ticketing, Remote, Communication Skills, Technical SkillsQuezon City - National Capital Region (NCR)Posted on May 23, 2024Job DescriptionJob Description:- Act as a first point of contact (inbound and...

Job OverviewWe are seeking a Customer Support Specialist to join our team.The successful candidate will serve as the primary point of contact for all computing concerns and inquiries, providing timely and effective support to end-users.This role involves handling escalation, monitoring, and client feedback mechanisms to ensure seamless service delivery.Key...

IT Service Desk Specialist RoleThe IT Service Desk is the primary point of contact between end-users and the IT department. This role requires excellent communication skills, problem-solving abilities, and a strong understanding of technical systems.This position involves handling phone calls, emails, chats, and self-service tickets from employees regarding...

Job DescriptionThe primary responsibility of the Training and Development Specialist is to design, develop, and deliver training programs that enhance the skills and knowledge of Service Desk Agents. The successful candidate will be responsible for creating engaging and interactive training content, as well as facilitating training sessions to ensure maximum...

Service Desk Professional - Makati City  Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions...

HIRING 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package)COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) Work...

Technical Support Role">Job Summary:">Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.">Our technical support...

Service Desk Analyst page is loaded## Service Desk Analystlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ567771**What success looks like in this role:**• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service...

Technical Service Associate PositionThe Technical Service Associate role is a key position that involves providing technical support to customers. The individual in this role will be responsible for handling level 1 technical calls, assessing existing systems and user needs, improving client references by writing and maintaining documentation, maintaining a...