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Customer Success Coordinator
1 week ago
Welcome to BSI
We are a leading global business standards company that equips businesses for the future. Our vision is to make excellence a habit, and we believe that this starts with delivering exceptional service to our clients.
Job Summary
As a Client Services Officer, you will play a critical role in helping us achieve our vision by managing and maintaining customer relationships, ensuring excellent service delivery, and promoting our products and services to new and existing customers.
Key Responsibilities
- Manage client certification and timely booking of audits in accordance with BSI KPIs.
- Provide responsive and proactive client service.
- Promote BSI products and services to new and existing customers.
- Position the BSI value proposition and explain how our products and services can enable organizations to improve.
Benefits
We offer a range of benefits to support our employees' personal and professional development. These include:
- Opportunities for career growth and professional development.
- A comprehensive training program to enhance your skills and knowledge.
- A competitive salary and benefits package.
- A dynamic and supportive work environment.