Customer Success Leader

7 days ago


Pasig, National Capital Region, Philippines Unilever Full time
Role Responsibilities

As a Customer Success Leader, you will be responsible for leading and developing the Total execution strategy for assigned Modern Trade customers/accounts.

Main Objectives:

  1. To develop and implement customer and channel specific plans that drive growth and revenue.
  2. To work closely with cross-functional partners to ensure timely and effective implementation of KPIs and activities.
  3. To foster strong relationships with Top Management and Key Decision Makers.
  4. To optimize store basics for improved shopper experience.

Key Skills:

  • Proven track record in key accounts management or modern trade accounts.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Ability to work in a fast-paced environment.


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