Operational Systems Support Professional

2 days ago

Antipolo City, Calabarzon, Philippines beBeeTechnical Full time ₱600,000 - ₱800,000
IT Specialist Job Description

Job Overview:

We are seeking a highly skilled and detail-oriented IT Specialist to support and streamline our operations through system maintenance, automation, and troubleshooting across various platforms. The ideal candidate will have experience in managing and troubleshooting WordPress/WooCommerce, Airtable, Salesforce, and Google Workspace.

Key Responsibilities:

  1. Troubleshoot and resolve platform issues (e.g., WooCommerce checkout bugs, plugin conflicts)
  2. Manage monthly updates for WordPress (core, theme, plugins)
  3. Maintain and update lightweight custom scripts (JavaScript, PHP)
  4. Build and manage workflow automations using Zapier
  5. Support and configure Airtable bases, views, automations, and permission settings
  6. Collaborate with developers on advanced workflows and integrations using Zapier and N8n
  7. Maintain syncing and data integrity between Salesforce and Airtable
  8. Provide technical support for Google Workspace (Sheets, Drive) including access and permission issues
  9. Offer general technical assistance across teams and departments
  10. Document internal systems and help optimize workflows
  11. Create and refine task templates and internal workflow systems

Requirements:

  • 2+ years of experience in IT support, systems administration, or a related technical role
  • Proven experience managing and troubleshooting:
    • WordPress/WooCommerce
    • Airtable
    • Salesforce
    • GSuite/Google Workspace
  • Strong expertise in Zapier is essential
  • Experience with N8n is a plus
  • Familiarity with scripting for automations (JavaScript, PHP, or similar)
  • Prior exposure to AI agents in automation tools is desirable
  • Experience with no-code/low-code tools like Notion, Make, and Monday.com
  • Ability to work independently and communicate clearly
  • Comfortable collaborating across departments in a remote environment

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