
Zendesk Optimization and Process Enhancement Specialist
11 hours ago
We are seeking an experienced professional to refine and maintain our Zendesk instance, enhancing the user and agent experience.
- Evaluate and optimize existing Zendesk setup, including automations, triggers, macros, and workflows.
- Implement best practices to improve ticket management, team efficiency, and customer satisfaction.
- Provide technical support and guidance on Zendesk features and functionalities.
- Maintain up-to-date documentation of system configurations and process changes.
- Recommend and implement app integrations or third-party tools as needed.
- Troubleshoot issues and serve as primary point of contact for Zendesk-related concerns.
- Monitor system performance and identify opportunities for continuous improvement.
- Proven experience as a Zendesk Administrator or similar role.
- Deep understanding of Zendesk products.
- Experience with workflow automation and customer support optimization.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
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Process Optimization Specialist
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Zendesk Support Specialist
11 hours ago
Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱60,000 - ₱85,000Job OpportunityWe are seeking a skilled professional to refine and maintain our Zendesk instance. This role involves collaborating with our team to assess current workflows, identify areas for improvement, and implement tailored solutions using Zendesk best practices.The ideal candidate will play a key role in enhancing support processes, improving the user...
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Support Process Optimization Specialist
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Customer Support Optimization and Technical Expert
18 hours ago
Angeles City, Central Luzon, Philippines beBeeZendesk Full time ₱50,000 - ₱75,000Job Title: Zendesk Optimization and Support SpecialistWe are seeking a skilled specialist to refine and maintain our Zendesk instance. The ideal candidate will improve our support processes, enhance the user and agent experience, and ensure efficient platform operation.Key ResponsibilitiesEvaluate and optimize our existing Zendesk setup, including...
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Process Optimization Professional
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Expert Process Optimizer
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Tarlac City, Central Luzon, Philippines beBeeOperational Full time $80,000 - $100,000Operational Excellence OpportunityElevate and evolve operations by simplifying workflows and designing efficient solutions. We are seeking an experienced Operational Excellence Specialist to scale our processes, turn complexity into clarity, and drive structured improvement.Key Responsibilities:Process OptimizationImprove, standardize, and streamline...
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Process Optimization Specialist
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Tarlac City, Central Luzon, Philippines beBeeDataDriven Full time ₱630,897 - ₱1,073,498Process Analytics Engineer Role OverviewThe Process Analytics Engineer plays a pivotal role in the Enterprise Projects team, driving process mining and operational analytics initiatives forward. This key position focuses on preparing and transforming operational data for use in process analytics, developing process mining models, and delivering actionable...
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Process Optimization Expert
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Angeles City, Central Luzon, Philippines beBeeProcess Full time ₱720,000 - ₱1,046,000System Optimization SpecialistWe are seeking a highly skilled System Optimization Specialist to join our team. This role is responsible for streamlining our internal systems, automating workflows, and enhancing user enablement.The ideal candidate will have experience with tools such as Jira, Confluence, Power BI, and HubSpot, and be able to design,...
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Process Optimizer
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Automated Process Enhancement Specialist
11 hours ago
Mandaue City, Central Visayas, Philippines beBeeBusiness Full time A$1,300 - A$1,600Job Title: Business Analyst/ Process Automation SpecialistEnhancing Organizational Efficiency through Workflow OptimizationThis key role involves leveraging AI technologies to automate processes and improve data flow across platforms. The primary focus is on building a comprehensive knowledge base using Notion, potentially integrating HubSpot for seamless...