
Senior Loan Processor
7 days ago
This is a high-impact role where you will be rewarded based on your experience and performance.
We are seeking a highly skilled Mortgage Broker Support Specialist to join our team. The ideal candidate will have a proven track record of success in the mortgage industry, with at least 5 years of experience in a similar role.
Key Responsibilities- Assist brokers with loan application preparation, submission, and follow-up
- Collect, verify, and manage required documentation from clients
- Liaise with lenders, solicitors, and clients to ensure timely loan processing
- Track loan applications through to settlement, providing updates to all stakeholders
- Maintain accurate client records in CRM systems
- Provide exceptional customer service by addressing client queries promptly and professionally
- Stay up to date with lender policies, products, and industry changes
- Support brokers with administrative tasks to ensure smooth daily operations
- Handle lodgements, compliance checks, pricing requests, variations, and discharges
- Proven experience as a Mortgage Broker Assistant (senior level preferred)
- Strong understanding of mortgage lending processes and industry regulations
- Excellent communication and customer service skills
- High attention to detail and ability to manage multiple loan files simultaneously
- Proficient in using CRM systems and Microsoft Office Suite
- Ability to work independently and collaboratively within a team environment
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