Debt Resolution Professional

1 month ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Overview
At BEST CAREERS AND OPPORTUNITIES, we're seeking a skilled Debt Resolution Professional to join our team. This role involves working with early-stage delinquent customers, managing service requests, and negotiating with clients to resolve their accounts.

About the Role
This is a dynamic opportunity for an experienced professional to work in collections, utilizing strong communication and negotiation skills to deliver desired outcomes. Key responsibilities include:
• Managing delinquent accounts and performing collection activities
• Calling customers to inform them about account status and collect due amounts
• Negotiating with customers in an assertive manner to resolve outstanding balances
• Updating relevant systems and adding service requests based on customer discussions
• Adhering to laws and regulations while performing collection duties
• Coordinating with internal and external teams as needed

Requirements
To succeed in this role, you'll need:
• At least 2 years of college-level education
• 1-2 years of experience in a contact center environment
• A minimum of 1 year of collections experience

Benefits
We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience.

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