Multilingual Customer Support Specialist

7 days ago


Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time $36,000 - $54,000
Customer Service Representative

We are seeking a highly skilled and customer-focused representative to join our team.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. They will also possess strong problem-solving skills and be able to think critically.

Key Responsibilities:

  • Respond to customer inquiries via email, chat, phone, text, and social media
  • Provide exceptional customer service and ensure that all customer needs are met
  • Work collaboratively with the team to resolve complex customer issues
  • Maintain accurate records of customer interactions and provide regular feedback to the team

Requirements:

  • Bachelor's degree in Business Administration or related field
  • 12+ months of contact center experience (must be within the last 2 years)
  • Ability to speak, read and write in both French and English
  • Strong knowledge of CRM systems and practices
  • Familiarity with Salesforce is an asset

Benefits:

  • Competitive salary
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment

About Us:

We are a leading provider of customer service solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about providing outstanding service and support to our customers, and we are looking for like-minded individuals to join us.



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