Multilingual Beauty Ambassador

We are seeking a skilled and empathetic Customer Service Representative to join our team.

This role involves providing exceptional customer experiences through various channels while promoting brand products and services.

As a key member of our customer service team, you will be responsible for:

1. Responding to customers through email, chat, phone, text, and social media.
2. Demonstrating strong written and verbal communication skills in alignment with the brand voice.
3. Becoming an expert on the brand's products, procedures, and resolutions.
4. Collaborating with colleagues to provide support, guidance, and customer insights.

• Is passionate about beauty and enjoys making product recommendations.
• Is compassionate, detail-oriented, friendly, open-minded, and eager to help others.
• Is tech-savvy and able to learn new software quickly.
• Has excellent communication skills, both written and verbal.
• Is able to work independently and adhere to a set schedule.
• Can utilize multiple systems and resources to find solutions to customer problems.
• Is highly organized and able to prioritize tasks effectively.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

Our ideal candidate is someone who is passionate about delivering exceptional customer experiences and has a strong desire to learn and grow with our company.