Customer Service Coordinator

4 days ago


Paranaque City, Calabarzon, Philippines Fastrack muliti purpose cooperative Full time
Fastrack Multi-Purpose Cooperative is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our logistics department, you will play a critical role in ensuring the smooth delivery of our products to customers across the region.

**Job Summary:**
This position is responsible for loading and unloading company products, assisting drivers with navigation to delivery locations, compiling accurate delivery records and reports, and communicating effectively with clients and customers to resolve any issues that may arise. Additionally, you will be required to liaise with the main office or warehouse logistics team to notify drivers of any changes to daily routes and assist with the unloading of the delivery vehicle at the end of each shift.

**Key Responsibilities:**
* Load and unload company products efficiently
* Assist drivers with navigation to delivery locations
* Compile accurate delivery records and reports
* Communicate effectively with clients and customers to resolve any issues that may arise
* Liaise with the main office or warehouse logistics team to notify drivers of any changes to daily routes
* Assist with the unloading of the delivery vehicle at the end of each shift

**Requirements:**
* High school diploma or equivalent
* Proven experience working in warehousing, manufacturing, or production
* Proven customer service experience preferred
* Ability to work in a fast-paced environment
* Ability to work flexible hours
* Ability to lift heavy objects
* Strong work ethic

**Estimated Salary:** $45,000 - $60,000 per year, depending on experience and qualifications.
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