Medical Administrative Coordinator

2 days ago


General Santos, Soccsksargen, Philippines beBeeAdministrative Full time ₱3,500 - ₱4,500
Medical Administrative Coordinator Role

This position requires a highly organized and communicative individual to manage front-desk operations in a healthcare setting.

  • Answering high volumes of incoming calls, coordinating appointments, and responding to patient inquiries with clarity and accuracy.
  • Managing phone communications, ensuring timely and accurate responses to patients.
  • Responding to email inquiries, including appointment requests, general questions, and follow-ups.
  • Making, modifying, and confirming patient bookings across multiple practitioners and time zones.
  • Monitoring communication channels to ensure timely responses and prioritization of urgent queries.
  • Confirming patient registration details, ensuring all required fields are complete and accurate.
  • Maintaining patient information in the patient management system.
  • Coordinating follow-up appointments, recall systems, and administrative workflows that support clinical staff.
  • Ensuring documentation and correspondence are accurate and privacy-compliant.
  • Liaising with internal teams to flag scheduling issues, patient concerns, or process improvements.
Requirements
  • Bachelor's degree in Administration or a related field is preferred.
  • Previous experience in administration, customer service, or a similar role is essential.
  • Excellent verbal and written communication skills are required.
  • Strong organizational and multitasking abilities with a calm, solutions-focused approach.
  • Proficiency in patient management software and Microsoft Office is necessary.
  • Understanding of patient privacy and confidentiality protocols is essential.
  • Ability to work independently and as part of a remote team.
  • Familiarity with telephony tools and patient management systems is advantageous.


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