Patient Care Coordinator

23 hours ago


General Santos, Soccsksargen, Philippines beBeeMedicine Full time ₱520,000 - ₱740,000
Medical Coordinator Role Summary

This Medical Virtual Assistant / Intake Coordinator position is a vital part of ensuring seamless patient intake and healthcare coordination. The role involves accurate collection of patient information, effective scheduling and communication within a healthcare environment.

Key Responsibilities:
  • Patient Intake Management: Collect and verify patient demographic and insurance data
  • Appointment Scheduling: Coordinate and schedule patient appointments with healthcare providers
  • Medical Record Handling: Ensure accurate data entry and management of patient records in Electronic Health Record systems
  • Insurance Verification: Assist in checking coverage and eligibility for medical procedures
  • Patient Communication: Handle inbound and outbound calls, responding to inquiries with professionalism and empathy
  • Pre-Appointment Preparation: Gather necessary medical history and documentation before consultations
  • Coordination with Healthcare Providers: Facilitate communication between patients, providers, and insurance representatives
  • HIPAA Compliance: Maintain confidentiality and adhere to healthcare privacy regulations
  • Administrative Support: Assist with medical billing, claims processing, and other administrative duties as needed
Qualifications & Skills:
  • Experience in medical administrative support or patient intake coordination
  • Familiarity with Electronic Health Record systems such as Epic, Cerner, or eClinicalWorks
  • Knowledge of medical terminology and insurance processes
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to handle sensitive patient information with discretion and professionalism
  • Proficiency in Microsoft Office Suite and Google Workspace
  • Background in medical billing and insurance verification is beneficial
  • Previous experience in a remote healthcare support role preferred


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