Digital Project Deliverer

3 days ago

Cainta, Calabarzon, Philippines beBeeDelivery Full time ₱600,000 - ₱850,000
Delivery Operations Manager

We're seeking a seasoned Delivery Operations Manager to oversee the delivery of multiple client projects across web, mobile, and e-commerce platforms. As a key member of our team, you'll manage, mentor, and support a team of Project Managers and delivery staff.

Key Responsibilities:
  • Coordinate with design, development, and QA leads to ensure resources are aligned.
  • Track timelines, milestones, blockers, and proactively escalate risks when needed.
  • Serve as a key client contact for delivery-related updates, check-ins, and issue resolution.

Day-to-Day Delivery:
  • Client communication: Handle daily project updates and delivery discussions (working alongside Project Managers).
  • Project success: Make sure clients are happy - expectations set in the beginning are met, risks are managed and mitigation plans are enacted, projects finish on time (shared responsibility with PMs); own delivery health checks and processes across project portfolio.

Team Leadership:
  • PM development: Mentor Project Managers and handle performance reviews.
  • Process improvement: Find better ways to deliver projects and support the team.

Client Relationships:
  • Delivery partnerships: Build strong working relationships with clients (alongside leadership for bigger picture).
  • New client setup: Help new clients understand how we work and what to expect, establish success metrics based on what they need from the get-go.

Success Measures:
  • All PMs demonstrating improved client responsiveness and delivery consistency.
  • Clear delivery metrics and reporting established.
  • Leadership team freed from day-to-day delivery operations.

Requirements:
  • 5+ years in delivery management, project management, or digital operations.
  • Experience managing cross-functional digital teams (developers, PMs, QA, etc.).
  • Strong understanding of Agile / hybrid delivery practices.
  • Confident communicator with excellent stakeholder management skills.
  • Able to switch between high-level planning and hands-on issue resolution.

Bonus Points:
  • Experience working with international clients or remote delivery teams.
  • Experience in digital agencies or staff augmentation environments.

About Us:
We offer a people-first culture that values growth, ownership, and contribution. We have a structured career support and optional AI training. We also provide the opportunity to help shape the future of how we deliver. Finally, we have a bonus scheme for happy staff and happy customers.

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