Customer Service Agent

7 hours ago


San Fernando, Central Luzon, Philippines Work Services Full time
About Work Services

We are a dynamic organization committed to delivering exceptional customer experiences. Our team is dedicated to providing top-notch service, and we're looking for talented individuals to join us in this mission.

Job Description

This is a full-time on-site role as a Call Centre Agent at our Clark Pampanga location. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing outstanding customer service to ensure satisfaction. Key skills include strong interpersonal abilities, computer literacy, and the ability to multitask and prioritize tasks efficiently.

Required Skills and Qualifications

To excel in this role, you should possess:

  • At least 3 months of call centre experience
  • Customer Service Representatives and Customer Support skills
  • Interpersonal skills for effective communication
  • Computer Literacy for handling customer inquiries
  • Customer Satisfaction knowledge and experience
  • Ability to multitask and prioritize tasks efficiently
  • Strong problem-solving skills and attention to detail

Previous experience in a customer service role is highly desirable, and fluency in multiple languages is an added advantage.

Benefits

As a valued member of our team, you can expect a competitive package that includes:

  1. A challenging and rewarding work environment
  2. Ongoing training and development opportunities

We are an equal opportunities employer, and we welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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