
Business Development Specialist
21 hours ago
Unlock Your Potential as a Proposal Manager
Immerse yourself in a dynamic role that combines business acumen with creativity. As a Proposal Manager, you'll be part of a collaborative team dedicated to delivering exceptional customer experiences.
About the Opportunity:
- You will spearhead the development of sales proposals and presentations used in pursuit of new business, working closely with our Sales Team.
- You'll analyze requests for proposals (RFPs) and contribute to bid strategy and win themes.
- You'll develop the proposal plan and outline, and complete proposals with special attention to thoroughness, accuracy, quality, and layout.
Your Responsibilities:
- Coordinate the work of an integrated pursuit team to meet all schedules and deadlines.
- Assess the solicitation, resource requirements, and other proposal elements to determine proposal resource needs and schedules for the specific assigned opportunity.
- Maintain close working relationships with Sales, SMEs, and other stakeholders to generate proposals and presentations, including document preparation, team coordination, writing, editing, proofreading, compliance, overall quality control and deadline adherence.
- Help define win strategies, themes, discriminators, key messages, and other pertinent proposal content.
- Manage and communicate the proposal development and production schedules, keeping the team and management informed of changes as they occur.
- Lead all aspects of proposal phases, including Kickoff meetings, internal proposal team meetings and reviews.
Requirements:
- 3-5 years of experience leading the proposal response process, preferably in BPO.
- Experience collaborating with, coordinating and leading remote teams.
- Excellent verbal and written communication, research, and time management skills.
- Strong Industry knowledge – a deep understanding of the contact center world.
- Strong proficiency in Microsoft Word and PowerPoint.
- Experience with Bid Management Application is a plus but not required.
About You:
- We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions.
- You'll have a chance to make great new friends within our community and grow your career in a dynamic, family-friendly atmosphere.
Our Values:
- We believe in creating an inclusive culture and community-minded organization where giving back is encouraged.
- We support your career and professional development.
- We're a global team of curious lifelong learners guided by our company values.
- We offer a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.
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