
Sales and Marketing Support Professional
2 days ago
Customer Success Associate
Are you looking for a challenging and rewarding career as a Customer Success Associate? Do you have excellent communication skills, attention to detail, and the ability to work independently?
We are seeking a highly motivated and organized individual to join our team as a Customer Success Associate. As a Customer Success Associate, you will be responsible for assisting our sales team in identifying and qualifying leads, managing outbound cold calls, emails, and follow-ups, and updating CRM systems.
Responsibilities:
- Lead Generation and Qualification:
- Identify and qualify potential leads through research and outreach.
- Manage and maintain accurate records of lead interactions and follow-up activities.
- Sales Support:
- Provide exceptional customer service to clients and prospects.
- Assist with preparing sales proposals, contracts, and presentations.
- CRM Management:
- Update and maintain CRM systems (HubSpot, Salesforce, Pipedrive, or similar) to ensure accurate pipeline forecasting.
- Communication Skills:
- Excellent written and verbal communication skills.
- Ability to communicate effectively with internal teams and external clients.
Requirements
- Experience:
- 1+ years of experience as a Virtual Assistant, preferably with a focus on sales support.
- Skills:
- Proven experience in lead generation, cold outreach, and appointment setting.
- Proficiency in CRM tools such as HubSpot, Salesforce, Pipedrive, or similar.
- Educational Background:
- Diploma or degree in Business Administration or related field.
- Other Requirements:
- Strong general business support skills, including administrative assistance, calendar and schedule management, email and inbox handling, and basic documentation and reporting.
- At least 1 year of remote work experience.
Benefits
- Professional Development:
- Opportunities for growth and professional development within the company.
- Work-Life Balance:
- Flexible working hours and remote work options.
- Recognition and Rewards:
- Regular recognition and rewards for outstanding performance.
If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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