
Advanced Technical Business Solution Specialist
6 days ago
We are seeking a highly skilled Dynamics 365 Support Engineer to play a critical role in ensuring corporate Dynamics environments are efficient, user-friendly, and meet business process goals.
Key Responsibilities:- Gain technical and business process knowledge to understand and represent business platforms.
- Participate in business requirements gathering conversations and translate business needs into technical plans and designs.
- Work with internal or external development resources to support existing and new business application needs.
- Contribute to ongoing creation and maintenance of documentation, departmental technical procedures, and user guides on business processes and applications.
- Follow change management process for any additions or changes to the environments.
- Assist with creation of and updates to the testing of the business continuation plan.
- A minimum of a 4-year degree in technology, business, or a related area of study, or relevant experience in information technology.
- Deep technical knowledge of corporate Dynamics environments and ancillary systems.
- Minimum of 2-5 years' experience implementing, configuring, and/or customizing Microsoft's Dynamics with large/enterprise companies.
- At least one year of experience working with Microsoft Dataverse.
- One year of experience working with the Microsoft Power Platform.
- Two+ years of experience soliciting information for, drafting, building a business case within, and presenting solution proposals / requirements.
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Technical Solutions Specialist
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