Career Opportunities in Customer Service

17 hours ago

Tarlac City, Central Luzon, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
Customer Service Representative Job Description">

Are you looking to start or grow your career in customer service? We are hiring Customer Service Representatives to join our growing team at a valued client based in Tarlac City. This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.

The ideal candidate will have a strong command of the English language, both spoken and written, and be willing to work on-site and on shifting schedules, including weekends and holidays.

Key Responsibilities:

  • Handle inbound calls from customers
  • Provide accurate, empathetic, and efficient assistance tailored to each campaign's requirements
  • Document all customer interactions clearly and accurately in the system
  • Maintain professionalism and excellent customer service in every interaction
  • Meet performance metrics including quality scores, attendance, and customer satisfaction

Required Skills and Qualifications:

  • Senior High School graduate or equivalent; college undergraduates are welcome to apply
  • BPO experience is an advantage but not required - fresh graduates are welcome

Benefits:

  • Competitive salary package and performance incentives
  • Paid training specific to the assigned account
  • Healthcare and government-mandated benefits
  • Supportive work environment and career development opportunities

Why Choose Us:

We offer a stable and meaningful path in customer service, with opportunities for career growth and development. If you're passionate about delivering exceptional customer experiences, we encourage you to apply today

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