Business Development Leader

3 days ago

Quezon City, National Capital Region, Philippines beBeeTeam Full time ₱900,000 - ₱1,200,000
Job Description

We are seeking a skilled and experienced professional to take on the role of Team Lead. As a key member of our team, you will be responsible for driving performance, creating a well-managed business, and adhering to our Operational Management program.

  • Key Responsibilities:
  • Actively contribute to driving the performance of the Manila Fraud and Scams team to achieve key financial targets.
  • Contribute to creating a well-managed business and adherence to our Operational Management program.
  • Track and measure performance against set targets and objectives providing regular feedback to all staff.
  • Monitor work-flow activities and outcomes so that agreed service standards are achieved and risks are minimised.
  • Ensure accuracy and relevance of documented procedures, establishing robust processes to ensure audit trails and checks are in place to maintain accurate operational processes.
Required Skills and Qualifications
  • Essential Skills and Experience:
  • Extensive experience in fraud processes and operational requirements.
  • Proven ability to work in a fast-paced environment with challenging targets.
  • Extensive experience in effective coaching to drive continuous improvement in performance.
  • Ability to work under pressure, prioritise what matters and leading the team.
  • Maintains high-level of accuracy and has good attention to details, adhering to set business standards, processes and guidelines.
  • Growth mindset and ability to tackle problems using critical thinking and problem-solving skills.
  • Excellent interpersonal and communication skills across digital, verbal and written channels.
  • Proven background in achieving and exceeding individual targets.
  • An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do, optimising customer journeys and experiences.
Benefits
  • What We Offer:
  • Flexible working options so that our people can 'make work, work for them'.
  • Access to health and wellbeing services.
  • A positive and inclusive work environment.
Others

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

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