Remote Customer Experience Specialist

2 days ago

General Santos, Soccsksargen, Philippines beBeeSupport Full time ₱2,000,000 - ₱2,500,000
Customer Support Representative

At our organization, we prioritize delivering exceptional customer experiences. We're seeking a dedicated and tech-savvy individual to join our team as a Customer Support Representative.

This is a remote opportunity that offers the chance to work from anywhere while being part of a dynamic team. As a Customer Support Representative, you will be responsible for providing top-notch support to customers through various channels, including chat, email, and phone.

Key responsibilities include:

  • Responding to customer inquiries in a professional and friendly manner
  • Handling product information, order tracking, returns, and account concerns
  • Utilizing Gorgias and Shopify to manage tickets and provide fast, accurate support
  • Staying informed on product updates and support practices to ensure a consistent customer experience

As a valued member of our team, you will also enjoy:

  • Competitive pay with annual performance-based increases
  • Paid time off to rest and recharge
  • Health and dental insurance or a health stipend to prioritize your well-being
  • Comprehensive benefits package, including holiday bonuses
  • A fully remote setup, allowing you to work from anywhere you're comfortable
  • Opportunities to grow with us as we scale

To succeed in this role, you will require:

  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail

Additionally, you will need:

  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)

When applying, use the application code: CS

Ready to take your career to the next level? Apply now and discover new opportunities for growth and development.

  • Customer Experience Representative

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCommunication Full time ₱40,000 - ₱80,000

    Remote Customer Service SpecialistAt MCI, we offer a unique opportunity to deliver exceptional customer experiences as a remote customer service specialist.

  • Remote Customer Experience Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomer Full time ₱540,000 - ₱600,000

    Deliver Exceptional Customer ExperiencesAre you passionate about providing top-notch customer support? Do you thrive in fast-paced environments and enjoy problem-solving?We are seeking a skilled Customer Experience Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences across...

  • Remote Customer Experience Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱1,500,000 - ₱2,500,000

    Job OpportunityWe are seeking a skilled professional to provide exceptional customer service in a remote setting.This role is ideal for individuals who thrive on creating memorable experiences and possess strong English language skills, both written and spoken.The successful candidate will have prior experience in a call center environment, reside within a...

  • Remote Customer Experience Specialist

    24 hours ago

    General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱18,000 - ₱25,000

    Are you looking for a customer-facing role where you can make a real difference? This job could be perfect for you!">About the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Representatives. In this role, you will be responsible for handling inbound and outbound calls professionally and efficiently.You will resolve customer...

  • Remote Customer Experience Representative

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerExperience Full time ₱2,500,000 - ₱3,250,000

    Job DescriptionWe are seeking a skilled Remote Customer Experience Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering timely and professional responses to customer inquiries via chat, email, or phone.Your primary objective will be to resolve customer issues efficiently and...

  • Customer Experience Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerExperience Full time ₱1,800,000 - ₱2,500,000

    We are seeking a skilled and customer-focused professional to join our team as a Customer Experience Specialist. This role will play a critical part in delivering exceptional customer service and product support, ensuring our clients receive top-notch service.Job DescriptionAbout the RoleThis temporary position will cover for an employee on leave until the...

  • Remote Customer Support Specialist

    24 hours ago

    General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱1,000,000

    We're currently looking for a Customer Support Specialist to join our remote team. The ideal candidate will have excellent communication skills, with the ability to respond professionally and in a friendly manner via chat, email, or phone.Responsibilities:Handle customer inquiries related to product information, order tracking, returns, and account...

  • Customer Experience Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱18,000 - ₱25,000

    Our mission is to deliver exceptional customer service and provide innovative solutions to our clients.About UsWe excel in creating a work environment that values collaboration, continuous improvement, and client satisfaction. Our team is dedicated to providing timely and accurate responses to customer inquiries via phone, email, and chat.Key...

  • Customer Experience Champion

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time $90,000 - $120,000

    About the RoleWe are seeking an experienced Customer Support Specialist to lead and manage our customer service function. The ideal candidate will have a strong understanding of customer service practices and customer journey management within tech or SaaS companies.Key ResponsibilitiesLead and manage the customer service function to deliver high-quality...

  • Customer Experience Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerExperience Full time $40,000 - $70,000

    Job DescriptionWe are seeking highly motivated and dedicated individuals to join our team as Customer Experience Specialists. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Your primary focus will be on improving the customer's experience by applying the latest customer...