Sales Support Expert

1 day ago

Pasay, National Capital Region, Philippines beBeeCustomerSupport Full time ₱37,500
Job Description:

As a Home-Based Sales Support Assistant, you will be responsible for providing exceptional customer service and support to clients. You will work closely with end users, sales executives, suppliers, and account managers to ensure a great customer experience. Your primary role will be to assist the assigned sales executive in developing long-term relationships with clients and providing them with promotional product solutions.

Key Responsibilities:
  • Recommends ideas for improving organization and systems to the sales team.
  • Assists the sales team in designing and implementing systems within this department.
  • Types emails and general correspondence as directed.
  • Prepares sales-related quotes, drawings, sales orders, documents, spreadsheets, and presentations.
  • Provides backup telephone answering.
  • Scheduling meetings, creating/issuing meeting agendas, and taking/distributing detailed meeting notes.
  • Researches and identifies customer contact information via email, Zoominfo, LinkedIn, phone, etc.
  • Inputting and collating data into CRM.
  • Liaises with current and prospective customers, including the generation, compilation, and maintenance of an up-to-date contact database.
  • Creates customer quotes for stock products in ERP, completing preparation and submission.
  • Creates customer sales orders for stock products in ERP, completing preparation and submission.
Required Skills & Qualifications:
  • A highly proficient communicator in both spoken and written English.
  • Strong organizational and time management skills.
  • Strong customer service orientation.
  • Ability to prioritize, multitask, be flexible, and meet deadlines.
  • Excellent problem-solving skills.
What We Offer:
  • Industry-leading salary packages.
  • Permanent work-from-home setup.
  • Company equipment provided.
  • Internet stipends upon regularization.
  • HMO Coverage.
  • PTO credits and service incentive leaves.
  • Major spring and winter company live events.
  • Monthly employee appreciation virtual events.
  • Company-provided career skills training courses.
  • A company culture focused on personal and professional growth.

This is a full-time opportunity working remotely from home. The ideal candidate will have excellent communication and organizational skills, with a passion for delivering exceptional customer service and support.

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