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Technical Operations Manager

1 week ago

Mandaluyong City, National Capital Region, Philippines CXC Full time

We are looking for a skilled IT Operations Engineer to join our team at CXC. As a key member of our Tech Team, you will be responsible for ensuring the reliable operation of our critical applications.

Key Responsibilities
  • Coordinate incident management and troubleshooting problems to minimize downtime
  • Conduct root cause analysis and support system improvements for optimal performance
  • Provide L2 support for application issues and collaborate with resolver groups for L3 support
  • Monitor system performance and identify problem areas for proactive issue resolution
What You'll Need
  • Expertise in PeopleSoft administration and PeopleTools support
  • Infrastructure support for Windows and Linux servers
  • Experience with PeopleTools and application upgrades, PUM upgrades, and PeopleSoft application migrations
  • WebLogic support and certificate management skills
  • Familiarity with Phire Migration tool
  • Proficiency in Austosys Workload Automation
  • PeopleSoft Database Administration experience with performance monitoring and index rebuilds
  • Previous experience in application migration support