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Technical Operations Supervisor
1 week ago
Trends & Technologies, Inc. is seeking a highly skilled Technical Operations Supervisor to join our team. As a key member of our team, you will be responsible for overseeing the daily operations of our IT Team, including managing the On-Site staff and overall performance of the On-Site Team.
This role requires a high level of expertise, composure and competence in representing Trends management and enriching client relationships. You will recommend and implement technical and operating performance standards, execute crisis communication plans, address complaints and resolve problems with internal as well as external customers.
Job Requirements- To ensure technology tools & logistical resources are always available in providing uninterrupted service offering to its clients.
- To professionally represent Trends management; enriching client relationships and providing expertise, composure and competence.
- Recommend and implement technical and operating performance standards.
- Execute crisis communication plan.
- Address complaints and resolve problems with internal as well as external customers.