Customer Service Representative

2 weeks ago


Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time

At Miranda Global Solution, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support unit, you will play a vital role in providing exceptional service to our clients through various communication channels.

Job Summary

The ideal candidate will possess excellent data entry skills, attention to detail, and strong problem-solving abilities. You will be responsible for maintaining accurate records, processing customer information, and resolving queries in a timely and professional manner.

Key Responsibilities:
  • Process customer and account source documents by reviewing data for deficiencies and discrepancies
  • Enter customer and account data into our system using keyboard or optical scanner
  • Verify entered data for accuracy and completeness
  • Test system changes and upgrades by inputting new data and reviewing output
  • Secure sensitive information by completing database backups
Requirements

To succeed in this role, you should have the following qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent data entry skills with high accuracy rates
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
Benefits

We offer a competitive salary package, including a base salary of $45,000 per year, plus benefits such as health insurance, paid time off, and opportunities for professional growth and development.

About Us

Miranda Global Solution is a leading provider of business process outsourcing services. We are committed to delivering exceptional customer experiences and exceeding our clients' expectations.



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