Remote Customer Support Specialist

2 days ago

Calamba, Calabarzon, Philippines beBeeCustomerService Full time $45,000 - $60,000
Customer Service Representative Job Description\

We are seeking a skilled and motivated customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional service to our customers through phone, email, and chat interactions.

\Key Responsibilities:\
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide product or service information and answer questions to meet customer needs.
  • Upsell and cross-sell products or services to increase sales revenue.
  • Maintain accurate records of customer interactions and update customer information as necessary.
  • Collaborate with other teams to resolve complex customer issues.
\Requirements:\
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Minimum 1 year of experience in customer-facing role; call center experience a plus.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
\Benefits:\
  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
\

At our company, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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