IT Systems Administrator

2 weeks ago

Porac, Philippines beBeeInformationTechnology Full time ₱500,000 - ₱1,000,000

Job Overview

We are seeking an IT Support Specialist to join our team.

This role involves providing technical support to employees, diagnosing and resolving issues related to computer systems, software applications, hardware devices, and network connectivity.

The ideal candidate will have a strong understanding of MacOS and Windows operating systems, including their installation, configuration, and troubleshooting.

In addition to technical skills, excellent communication skills and a willingness to learn are essential for this role.

Responsibilities:

  • Provide technical support to employees, diagnosing and resolving issues related to computer systems, software applications, hardware devices, and network connectivity.
  • Install, configure, and troubleshoot MacOS and Windows operating systems, peripherals, and common office software.
  • Monitor and maintain network connections, identifying and resolving connectivity issues.
  • Maintain, upgrade, and manage company SaaS tools.
  • Track and manage system/application access, ensuring permissions are updated for new hires and leavers.
  • Reformat laptops, set up workstations, and prepare hardware for new starters or upgrades.
  • Keep accurate documentation of IT tasks, issue resolutions, asset inventories, and software licenses.
  • Stay updated on new technologies and suggest improvements to enhance company IT operations.

Requirements:

  • Fresh graduates in Information Technology, Computer Science, or related fields are welcome to apply.
  • Up to 2 years of experience in IT support or a related role is an advantage.
  • Knowledge of MacOS and Windows operating systems, including their installation, configuration, and troubleshooting.
  • Good communication skills and a willingness to learn.
  • Ability to work independently and as part of a team in a fast-paced environment.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.

We believe in fostering a culture of collaboration, innovation, and continuous learning.

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