Workforce Planning Specialist

About the Role:The Workforce Planning Specialist at CXperts plays a critical role in shaping the company's recruitment strategy. This individual will analyze data to forecast future hiring needs, develop plans to address skill gaps, and collaborate with stakeholders to implement solutions.Key Responsibilities:Analyze workforce data to identify trends and...

OverviewRingCentral/Acquire BPO is a global provider of cloud-unified communications and collaboration solutions. We are committed to delivering exceptional customer experiences and are seeking a highly skilled Workforce Planning Specialist to join our team.The successful candidate will be responsible for providing optimal workforce planning for various...

About The RoleThe Global Workforce Planning Specialist will report directly to the Global Workforce Leader of Customer Success. If you have a passion for solving problems and enjoy working with collaborative teams, Remitly will provide an environment where you will be challenged and inspired every day.You will be responsible for conceptualizing, developing,...

Workforce Supervisor Job SummaryeClerx Philippines, Inc. is seeking a Workforce Supervisor to join our team. The successful candidate will be responsible for managing a team of Workforce specialists and ensuring that they are working efficiently and effectively.Main ResponsibilitiesManaging a team of Workforce specialists to achieve high performance and...

About UsSupport Services Group is a global CX solutions company that delivers innovative outsourcing solutions to empower businesses. We pride ourselves on operational excellence and a people-driven culture.The Global Workforce Planning Manager role requires a strategic mindset to design, implement, and manage workforce strategies. This involves optimizing...

Job DescriptionWe are seeking a highly skilled Workforce Planner to join our team at Shopee Manila. As a key member of our Operations department, you will be responsible for ensuring strategic goals are met through effective workforce planning and management.The successful candidate will be responsible for overseeing the entire workforce planning process,...

Job Summary:We are seeking a highly skilled Workforce Management Capacity Planner to join our team at Optum, a UnitedHealth Group Company. This role is responsible for all scheduling, monitoring staffing levels, and adjusting as necessary.Main Responsibilities:Analyze, implement, and monitor workforce planning initiatives to optimize and scale the evolving...

About Turnitin:Turnitin is a global organization that partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.Our Mission:To ensure the integrity of global education and meaningfully improve learning outcomes.Key Responsibilities:This role involves supporting workforce planning by...

At Support Services Group, we deliver world-class outsourcing solutions across a diverse set of industries, empowering businesses to operate efficiently and with agility. Our focus is on innovation, operational excellence, and a people-driven culture that values collaboration and strategic thinking.The Global Workforce Planning Manager is responsible for...

Job DescriptionHGS Offshore Staffing Solutions is seeking a highly skilled Workforce Analyst to join our team. As a Workforce Analyst, you will be responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise.Key...

Job DescriptioneClerx Philippines, Inc. is seeking a highly motivated and experienced Workforce Supervisor to join our team. The successful candidate will be responsible for managing a team of Workforce specialists and ensuring that they are working efficiently and effectively.Main ResponsibilitiesTo lead and manage a team of Workforce specialists to achieve...

Duties and ResponsibilitiesThe Workforce Supervisor is responsible for overseeing and maintaining the day-to-day activities of the Workforce Management team while providing excellent service. He/She prepares and maintains reports, plans, and recommendations to help Operations make necessary decisions to improve performance and eliminate any unnecessary...

About UsAt Enshored Inc., we are committed to delivering exceptional business process outsourcing services to our clients.Job DescriptionWe are seeking an experienced Workforce Analyst to join our team. As a Workforce Analyst, you will be responsible for analyzing workforce trends and projections to develop plans aligning with business goals and...

About the PositionWe are seeking an experienced Workforce Management Specialist to join our team. As a key member of our workforce management unit, you will be responsible for developing and implementing effective resource management strategies to drive business growth.Key ResponsibilitiesCollaborate with delivery managers to develop and implement resource...

Job Description:In this challenging role as a Contact Center Workforce Planning and Operations Lead, you will be responsible for the planning and execution of workforce management strategies in a dynamic contact center environment. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to lead teams and drive...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

Job SummaryWe are looking for a talented professional to lead our talent acquisition efforts, ensuring that our workforce is filled with highly qualified applicants.The ideal candidate will have excellent communication skills, be able to engage with stakeholders, and possess strong problem-solving and data analysis abilities.

Job OverviewWe are seeking a highly skilled Workforce Supervisor to join our team at eClerx Philippines, Inc. The successful candidate will be responsible for overseeing the day-to-day activities of the Workforce Management team while providing excellent service.Main ResponsibilitiesCreate and maintain reports such as Capacity Planning, Schedule Interval...

Job SummaryThe WFM Deputy Manager is responsible for overseeing key workforce management processes to support data-driven decision-making.Analyzes workforce data to develop effective staffing strategies.Implements efficient workforce management practices to enhance productivity.Coaches team members and conducts regular performance feedback...

Purpose of the Position">The Workforce Management Specialist is responsible for securing and executing WFM processes that contribute to Operational Excellence, Customer & Employee satisfaction.This role involves short-term capacity planning and operational steering to meet company goals while ensuring labor laws and regulations are met.The specialist...