Workforce Optimization Specialist

Purpose of the Position">The Workforce Management Specialist is responsible for securing and executing WFM processes that contribute to Operational Excellence, Customer & Employee satisfaction.This role involves short-term capacity planning and operational steering to meet company goals while ensuring labor laws and regulations are met.The specialist...

Job SummaryeTeam Workforce Private Corporation is seeking a highly skilled Quality Assurance Expert - Performance and Resilience to join our team. As a key member of our organization, you will be responsible for ensuring the highest standards of quality and performance in our products and services.About UsWe are a leading provider of high-volume staffing,...

Workflow Optimization Specialist:We are seeking a highly skilled Workflow Optimization Specialist to join our team at Amazon. As a key member of our operations team, you will be responsible for ensuring multiple customer service sites meet service levels by planning and managing workflow across the network.The ideal candidate will have a strong background in...

An exciting opportunity awaits at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account! We are seeking a Labor Optimization Specialist to join our team.RingCentral is a leading global provider of cloud-unified communications and collaboration solutions.Responsibilities:Workforce Planning and Forecasting: Develop and implement...

Key ResponsibilitiesThe Workforce Planning Specialist will play a vital role in ensuring the successful implementation of our workforce management strategy. Key responsibilities include developing and maintaining accurate schedules, analyzing labor patterns, and making informed decisions about staffing levels and capacity needs.You will work closely with...

Become an integral part of our team at Optum National Capital Region, Philippines as a Workforce Optimization Expert.About the Position:You will be tasked with growing and developing as you conduct and manage outcomes of various studies, analyzing, reviewing, and forecasting data for operational and business planning.Compiling, analyzing, reviewing,...

TDCX Group is an award-winning and fast-growing BPO company that provides transformative digital CX solutions to world-leading brands. As a Workforce Optimization Expert, you will contribute to our mission by analyzing and processing operational data to improve operation efficiency.With your expertise in Workforce Management Software, you will collect,...

About the RoleThe Workforce Planner will be responsible for developing and implementing strategies to optimize workforce utilization, improve productivity, and reduce costs. You will work closely with leaders to understand business needs and make updates accordingly.This role requires strong problem-solving skills, the ability to analyze complex data, and...

Job Requirements:To be successful in this role, you will need to possess the following skills and qualifications:Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Experience with Workforce Management tools and systems.Ability to work independently and as part of a team.Highly organized and...

Bullfinch Recruitment is seeking a Workforce Optimization Expert to join our team. As a key member of our Client Delivery function, you will be responsible for ensuring the smooth operation of our live chat services.The ideal candidate will have at least 1 year of experience in the iGaming, social casino, or gaming industry and possess strong analytical...

About the JobWe are looking for a highly motivated and experienced Resource Optimization Specialist to join our team. In this role, you will be responsible for optimizing our workforce to meet business demands.You will work closely with various stakeholders to develop and implement effective resource allocation strategies. Your analytical skills and ability...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

About the Role:The Workforce Planning Specialist at CXperts plays a critical role in shaping the company's recruitment strategy. This individual will analyze data to forecast future hiring needs, develop plans to address skill gaps, and collaborate with stakeholders to implement solutions.Key Responsibilities:Analyze workforce data to identify trends and...

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account.We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a global provider of cloud-unified communications and collaboration solutions.Job Description:Optimal...

About The RoleThe Global Workforce Planning Specialist will report directly to the Global Workforce Leader of Customer Success. If you have a passion for solving problems and enjoy working with collaborative teams, Remitly will provide an environment where you will be challenged and inspired every day.You will be responsible for conceptualizing, developing,...

Job OverviewGGIS Services is seeking a skilled Workforce Manager to oversee daily operations for workforce scheduling and real-time management.Salary and BenefitsThe selected candidate can expect a salary range of Php 90,000 - Php 110,000 per month, along with a comprehensive benefits package.Key ResponsibilitiesManage daily workforce operations, ensuring...

About UsSupport Services Group is a global CX solutions company that delivers innovative outsourcing solutions to empower businesses. We pride ourselves on operational excellence and a people-driven culture.The Global Workforce Planning Manager role requires a strategic mindset to design, implement, and manage workforce strategies. This involves optimizing...

Eteam Workforce Private Corporation is a leading provider of innovative solutions, and we're seeking a talented ITSM Developer-ServiceNow Specialist to drive our technology forward. As a key member of our team, you'll play a vital role in designing, implementing, and maintaining our ServiceNow infrastructure.Key ResponsibilitiesYour primary responsibilities...

About the Role:We are seeking a highly skilled Global Workforce Strategist to join our team at Amazon. As a key member of our operations team, you will be responsible for ensuring multiple customer service sites meet service levels by planning and managing workflow across the network.The ideal candidate will have a strong background in workforce management,...

About the roleJob DescriptionWe are seeking a talented and experienced Senior Manager to join our dynamic team at Firstsource Solutions Limited.In this full-time role, you will play a crucial part in overseeing and optimizing our workforce management processes, ensuring we deliver exceptional customer service and operational...