Front Desk Coordinator
2 days ago
We are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Fastrack Multi-Purpose Cooperative. The successful candidate will be responsible for delivering exceptional customer service, handling guest inquiries, and managing the front desk operations in a fast-paced restaurant environment.
Key Responsibilities:
- Provide warm and welcoming service to guests, ensuring their needs are met promptly and efficiently
- Handle guest complaints, requests, and enquiries related to food, beverage, and service
- Utilize EPOS system to manage transactions and maintain accurate records
- Coordinate with colleagues to ensure seamless service delivery
- Work collaboratively with management to achieve operational goals and objectives
Requirements:
- At least 1-2 years of experience in a similar role
- College level education or equivalent
- TESDA/NCII certification is an advantage
- Fully vaccinated and able to work in a dynamic environment
- Pleasing personality, strong communication skills, and excellent phone manner
- Knowledge of restaurant booking systems such as OpenTable
- Able to work any given day of the week, including weekends
Benefits:
- A competitive salary range of PHP 25,000 - 35,000 per month, depending on experience
- Ongoing training and development opportunities
- A supportive and collaborative work environment
About Us:
Fastrack Multi-Purpose Cooperative is a dynamic and growing organization committed to providing exceptional service to our customers. We are dedicated to fostering a positive and inclusive work environment that encourages teamwork, innovation, and growth.
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