Customer Service Role

1 day ago


Marikina City, National Capital Region, Philippines beBeeCommunication Full time ₱150,000 - ₱250,000
Call Center Customer Service Representative

Take the first step in your career with this entry-level Call Center Customer Service Representative role.

Job Summary:

This is a customer-facing role that requires excellent communication and interpersonal skills. As a Call Center Customer Service Representative, you will be responsible for answering phone calls and providing assistance to customers.

Responsibilities:
  • Respond to customer inquiries via phone and email
  • Provide solutions to customer complaints and concerns
  • Upsell and cross-sell products and services
  • Collaborate with internal teams to resolve issues and improve customer experience
Requirements:
  • High school diploma or equivalent required; college degree preferred
  • 1-2 years of customer service experience (BPO experience a plus)
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Benefits:
  • Competitive salary and benefits package
  • Opportunities for growth and professional development
  • Collaborative and dynamic work environment
Working Conditions:
  • Full-time position working 40 hours per week
  • Shift work may be required, including evenings and weekends
Details:
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Advertising Services

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