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Customer Service Role

2 weeks ago

Quezon City, National Capital Region, Philippines beBeeCustomer Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a prompt and courteous manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction.
  • Stay up-to-date on product knowledge and services offered by the company.
  • Meet or exceed productivity and quality standards.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong problem-solving and analytical skills.
  • Proficient in MS Office and other software applications.
  • High school diploma or equivalent required; bachelor's degree preferred.

Benefits:

  • A competitive salary and benefits package.
  • A comprehensive training program to ensure success in your role.
  • The opportunity to work with a dynamic and growing company.

About Us:

We are a leading provider of customer service solutions, committed to delivering exceptional service to our clients. We offer a dynamic and supportive work environment, with opportunities for career growth and development.