Online Customer Support

2 weeks ago


Marikina City, National Capital Region, Philippines Sapient Global Services Full time

We are urgently hiring for a Retail Account Agent at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply now

Responsibilities

  • Manage retail inquiries, customer service requests, and order processing.
  • Provide accurate information about products, pricing, and store policies.
  • Process transactions, returns, and exchanges efficiently.
  • Resolve customer concerns and escalate complex issues as needed.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.

Qualifications
  • High school diploma or equivalent required; a background in Retail Management, Business, or a related field is a plus.
  • No prior retail experience necessary—we provide comprehensive training
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with retail systems and tools is a plus but not required.
  • Ability to adapt to changing customer needs and work well independently or as part of a team.

Interested? Submit your application and receive a quick response within a day

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
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