Customer Service Representative
1 day ago
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.
Responsibilities- Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
- Accurately document customer interactions, transactions, and order details within the system.
- Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
- Support a positive and team-oriented work environment.
- Perform basic troubleshooting tasks when required.
- Must have completed at least a high school education or equivalent; college undergraduates are welcome.
- At least 1 year BPO experience.
- Excellent communication and problem-solving skills.
- Ability to work on-site.
- Willingness to attend interviews conducted on-site.
- Competitive salary.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
- Fixed weekends off.
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