Customer Service Representative

1 day ago


Marikina City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
Job Description

We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

Responsibilities
  • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
  • Accurately document customer interactions, transactions, and order details within the system.
  • Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
  • Support a positive and team-oriented work environment.
  • Perform basic troubleshooting tasks when required.
Qualifications and Skills
  • Must have completed at least a high school education or equivalent; college undergraduates are welcome.
  • At least 1 year BPO experience.
  • Excellent communication and problem-solving skills.
  • Ability to work on-site.
  • Willingness to attend interviews conducted on-site.
Benefits
  • Competitive salary.
  • Opportunities for career growth and development.
  • A supportive and collaborative work environment.
What We Offer
  • Fixed weekends off.


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