Travel Industry Customer Experience Specialist

1 day ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines. As a key member of our customer experience team, you will play a vital role in ensuring that our customers receive exceptional service and support.

Salary and Benefits

The successful candidate can expect a competitive salary package, including:

  • Minimum Basic Pay: ₱17,000.00
  • Mid Basic Pay: ₱6,500.00
  • Max Basic Pay: ₱3,000.00
  • Complexity Allowance
  • Process Allowance

In addition to the salary package, we also offer a range of benefits, including 2675 standard allowance.

Job Description

As a Travel Industry Customer Experience Specialist, you will be responsible for providing excellent customer service and support to our clients. This will involve handling customer inquiries, resolving issues, and ensuring that our customers have an exceptional experience with our company.

Required Skills and Qualifications

To be successful in this role, you will need to have:

  • At least 1 year of experience in a BPO (Business Process Outsourcing) environment, preferably in a voice-based role
  • At least 6 months of experience in a travel campaign
  • High school or higher education

Additionally, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

Benefits

We offer a range of benefits to our employees, including:

  • A competitive salary package
  • Opportunities for career advancement
  • Professional development opportunities


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Company Overview:TASQ Staffing Solutions is a leading provider of staffing solutions for the travel industry.We are currently seeking an experienced Operations Manager to join our team.Key Responsibilities:The successful candidate will be responsible for managing the day-to-day operations of our travel division, ensuring that all aspects of the business run...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job OverviewWe are seeking a skilled Operations Manager to join our team at TASQ Staffing Solutions. This role is responsible for ensuring the smooth operation of our travel-related projects.The ideal candidate will have strong leadership skills, excellent communication abilities, and experience in managing teams.Key ResponsibilitiesAs an Operations Manager,...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Title:Operations ManagerAbout the Role:We are seeking a skilled Operations Manager to join our team at TASQ Staffing Solutions. This is a permanent position working on graveyard shifts.Key Responsibilities:Manage daily operations in the travel industry.Coordinate with teams to ensure smooth workflow.Requirements:To be successful in this role, you will...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    At TASQ Staffing Solutions, we are seeking a skilled Operations Manager to join our team. The ideal candidate will have a strong background in travel industry operations and be able to manage day-to-day tasks with ease.The salary for this role is approximately $50,000 per annum, depending on experience and qualifications.About the Job:We are looking for an...


  • Pasay, National Capital Region, Philippines Gratitude Philippines Full time

    We are Gratitude Philippines, a company that values customer satisfaction and strives to deliver exceptional travel experiences. As a Travel Account Representative, you will play a crucial role in ensuring our clients receive top-notch service.**Salary and Benefits**The compensation package for this position includes:Min Basic Pay: ₱17,000.00Mid Basic Pay:...


  • Pasay, National Capital Region, Philippines Work Services Full time

    About Work ServicesWork Services is a dynamic and growing organization that prides itself on delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team in Makati. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.Key...


  • Pasay, National Capital Region, Philippines Gratitude Philippines Full time

    At Gratitude Philippines, we are seeking a highly skilled Travel Operations Management Professional to join our team.As an Assistant Manager Operations, you will be responsible for overseeing the day-to-day operations of our travel department.We require a candidate with a background in Global Distribution Systems (GDS), specifically Sabre, Apollo, and...


  • Pasay, National Capital Region, Philippines Work Services Full time

    Work Services: Customer Experience Specialist OpportunityWe are seeking a highly skilled Customer Experience Specialist to join our team at Work Services.About the Role:This is a non-voice customer support position, focusing on providing exceptional customer experiences through various interactions. As a Customer Experience Specialist, you will be...


  • Pasay, National Capital Region, Philippines Gratitude Philippines Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our travel team as a Customer Service Advisor. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    Job DescriptionYou are a perfect fit for this role if you possess a strong educational background and have the following skills:A degree from a reputable college, with or without prior experience in the Customer Experience (CX) industry.No less than six months of professional experience in the Customer Experience (CX) field.Excellent English communication...


  • Pasay, National Capital Region, Philippines OASIS SPRINGS MANPOWER AGENCY CORPORATION Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in Pasay. This is an exciting opportunity for individuals who are proficient in conversational Mandarin Chinese and have excellent communication skills.Key ResponsibilitiesTo provide exceptional customer service to clients via phone, email, or chatTo be proficient in...


  • Pasay, National Capital Region, Philippines Work Services Full time

    We are looking for a highly motivated and skilled Customer Success Specialist to join our team at Work Services.About the CompanyWork Services is a dynamic company powering the brands of the future in various industries, including tech, finance, travel, fashion, healthcare, and more. Our mission is to deliver exceptional customer experiences that drive...


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    About Ayuda Business Management Solution IncWe are a leading provider of innovative solutions for the gaming industry. Our mission is to deliver exceptional customer experiences that exceed expectations.Our team is dedicated to providing top-notch support to our customers, and we are seeking a highly skilled and motivated individual to join our ranks as a...


  • Pasay, National Capital Region, Philippines Gratitude Philippines Full time

    About Gratitude PhilippinesWe are a dynamic organization that values excellent customer service. Our team is dedicated to delivering top-notch support to our clients, and we're looking for like-minded individuals to join us.Job SummaryWe are seeking a Customer Service Experience Advocate to be part of our team. As a key member, you will play a crucial role...


  • Pasay, National Capital Region, Philippines Telework Full time

    At Work Services, we are committed to delivering exceptional customer experiences. Our team is looking for a skilled Customer Experience Representative to join our growing organization.About UsWe are a dynamic and innovative company that prides itself on providing top-notch services to our clients. Our mission is to exceed expectations and build long-lasting...


  • Pasay, National Capital Region, Philippines JRAE Career Manpower Services Full time

    Job Title: Customer Service ManagerWe are seeking a highly motivated and experienced Customer Service Manager to join our team at JRAE Career Manpower Services. About Us:JRAE Career Manpower Services is a dynamic organization dedicated to providing exceptional services to our clients. We are committed to delivering high-quality solutions that meet the...


  • Pasay, National Capital Region, Philippines MetHealth PH Full time

    We are seeking a highly skilled and experienced Customer Service Liaison Specialist to join our team at MetHealth PH. This role requires an individual with excellent communication and problem-solving skills, who can effectively handle customer inquiries and provide top-notch support.This position involves working closely with our international BPO voice...


  • Pasay, National Capital Region, Philippines Trinity Workforce Solution Full time

    Job Title: Customer Support SpecialistAbout the Role:We are seeking a skilled Customer Support Specialist to join our team at Trinity Workforce Solution. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer inquiries and issues in a timely and efficient manner.Responsibilities:Respond...


  • Pasay, National Capital Region, Philippines Work Services Full time

    We are seeking a skilled customer service professional to work in our Makati site as a CSR. This role offers an exciting opportunity to provide excellent support and service to clients, working on a shifting schedule.Job OverviewThis position is designed for individuals who possess strong communication skills and the ability to work in a dynamic environment....


  • Pasay, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job OverviewManpower Core Group Inc. is seeking a highly skilled Financial Operations Training Specialist to join our team. As a key member of our organization, you will be responsible for designing and implementing training programs that enhance the skills of our employees in financial operations.Key ResponsibilitiesThe ideal candidate will have at least 3...