Travel Industry Customer Experience Specialist
1 day ago
We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines. As a key member of our customer experience team, you will play a vital role in ensuring that our customers receive exceptional service and support.
Salary and BenefitsThe successful candidate can expect a competitive salary package, including:
- Minimum Basic Pay: ₱17,000.00
- Mid Basic Pay: ₱6,500.00
- Max Basic Pay: ₱3,000.00
- Complexity Allowance
- Process Allowance
In addition to the salary package, we also offer a range of benefits, including 2675 standard allowance.
Job DescriptionAs a Travel Industry Customer Experience Specialist, you will be responsible for providing excellent customer service and support to our clients. This will involve handling customer inquiries, resolving issues, and ensuring that our customers have an exceptional experience with our company.
Required Skills and QualificationsTo be successful in this role, you will need to have:
- At least 1 year of experience in a BPO (Business Process Outsourcing) environment, preferably in a voice-based role
- At least 6 months of experience in a travel campaign
- High school or higher education
Additionally, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.
BenefitsWe offer a range of benefits to our employees, including:
- A competitive salary package
- Opportunities for career advancement
- Professional development opportunities
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