Lead Business Development Manager
4 weeks ago
KMC Solutions is a leading provider of innovative solutions for businesses. As our next CLIENT SERVICES DIRECTOR, you will play a critical role in driving business growth and customer satisfaction.
Job SummaryWe are seeking an experienced Client Services Director to lead our team of professionals responsible for delivering exceptional service to our clients. This is a fantastic opportunity for someone who wants to build a long-term career with a dynamic company.
Key Responsibilities:- Lead a team of Client Services Managers/Senior Managers in delivering HR & Payroll services to KMC Teams Clients and other related engagements
- Develop and maintain strong relationships with client decision-makers and stakeholders to establish long-lasting partnerships
- Provide strategic business solutions through data-driven initiatives and sustainable recommendations
- Serve as the primary point of contact for client key persons, ensuring seamless communication and immediate resolution to issues
- Manage the P/L of assigned vertical through operations budget & revenue planning, and cost-efficient project execution
- Five (5) years experience in Client Services/Account Management and handling Service Delivery, preferably Senior Management role focused on client-facing engagements and negotiations
- Experience in Business Development and/or Contract Management is a plus
- Must have a solid experience in managing US/UK clients within the industry of either Healthcare, Cybersecurity, and/or Financial Services
- Flexible work schedule based on business requirements
- Above-standard leaves
- Unlimited MadMax Coffee
- Diverse learning and growth opportunities
- Health Insurance/HMO
- CLOUD HR platform (Sprout)
- Hybrid onsite arrangement 3x a week
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