Malay Customer Experience Specialist

1 day ago

Manila, National Capital Region, Philippines beBeeCustomerCare Full time ₱800,000 - ₱1,200,000

This is a career opportunity for a highly skilled professional who can effectively resolve customer issues with the highest level of professionalism and integrity.

Key Responsibilities
  • Resolve customer complaints through digital means, ensuring customer satisfaction and retention.
  • Demonstrate strong communication and customer service skills to build trust with customers.
Required Skills and Qualifications
  • A minimum of 3-5 years of experience in an international contact center environment.
  • Strong technical knowledge and troubleshooting skills, with proficiency in Excel and other Microsoft Office tools.
  • Excellent written and oral communication, listening, and comprehension skills.
  • Effective time management and organizational skills.
  • Ability to manage multiple tasks and interactions while prioritizing requests and concerns.
Work Setup
  • Full-time employment with a flexible hybrid work arrangement after a nesting period.
Benefits
  • Mid-senior level position with opportunities for growth and development.
  • A collaborative team-oriented environment.
  • Competitive compensation package.

  • Customer Experience Specialist

    3 days ago

    Manila, National Capital Region, Philippines beBeeCustomerExperience Full time ₱800,000 - ₱1,200,000

    Job Title: Customer Experience SpecialistAbout the Job:We are seeking a skilled CUSTOMER EXPERIENCE SPECIALIST to join our team. The ideal candidate will have excellent communication skills, be analytical and detail-oriented, and possess the ability to work independently with minimal supervision.In this role, you will conduct transaction monitoring of...

  • Customer Experience Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeeCustomerExperience Full time ₱600,000 - ₱1,200,000

    Job DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for delivering exceptional customer service through various communication channels, including email, chat, and phone.The ideal candidate will have experience in billing, troubleshooting, and account management, as well as the ability to...

  • Customer Experience Specialist

    6 days ago

    Manila, National Capital Region, Philippines beBeeCustomerCare Full time

    Job DescriptionThe primary role of a Customer Care Specialist is to serve as the main point of contact for customer inquiries, ensuring a seamless and effortless experience. This involves providing expert support, ownership, accountability, and responsiveness to meet customer needs.This position requires a high level of technical knowledge and ability to...

  • Customer Experience Accounting Specialist

    4 weeks ago

    Manila, National Capital Region, Philippines Guesty Full time

    Guesty is looking for a tech-savvy accounting specialist to join our customer solutions team.Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We're a fast-growing global startup that's transforming how the industry works — from guest experience to business growth.With a...

  • Customer Experience Expert

    3 days ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000

    We are looking for a professional to provide top-notch support to our customers. As a Customer Support Specialist, you will be the key contact for dealing with customer inquiries and resolving any technical issues they may have.Responsibilities:Provide fast and personalized support to customers via phone, email, or video callWork on a ticket system to ensure...

  • Customer Care and Experience Specialist

    16 hours ago

    Manila, National Capital Region, Philippines Pluxee Full time

    Customer Care and Experience SpecialistApply nowLocation: Manila (Hybrid) | Type: Full-time | Posted: 30+ days ago | Requisition ID: R2674Pluxee is a global leader in employee benefits and engagement, operating in 31 countries. We help companies attract, engage, and retain talent through solutions in Meal & Food, Wellbeing, Lifestyle, Reward & Recognition,...

  • Leads Gen Specialist

    2 days ago

    Manila, National Capital Region, Philippines Compass Experience Labs Full time

    OverviewCareer Opportunities with Compass Experience LabsA great place to work.Careers At Compass Experience LabsCurrent job opportunities are posted here as they become available.At Compass, we partner with businesses to determine their needs and provide customized customer care solutions. Our mission is simple: consistently deliver experiences that enhance...

  • Customer Experience Support Specialist

    6 hours ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000

    Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring exceptional customer experiences through transaction monitoring, reporting, targeted analysis, flagging behaviors, and calibration.Key Responsibilities:Monitor...

  • Customer Experience Coordinator

    6 hours ago

    Manila, National Capital Region, Philippines beBeeCustomerEngagement Full time ₱250,000 - ₱350,000

    Customer Engagement Role OverviewWe are seeking a highly skilled Customer Engagement Specialist to join our team. This role involves providing exceptional customer service, resolving inquiries, and communicating with clients via electronic direct mail.In this position, you will be responsible for researching, responding, and escalating general operating...

  • Customer Experience Specialist

    6 days ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time

    Customer Experience ExpertJob Description:We are looking for a skilled and results-driven Customer Experience Expert to join our team. In this vital role, you will focus on building strong relationships with our customers by addressing their concerns, providing solutions, and ensuring a high-quality customer experience.Key Responsibilities:Engage with...