Healthcare Customer Service Ambassador

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱25,000 - ₱32,000
Job Description">

We are seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our Member Experience team, you will be responsible for delivering exceptional customer service by promptly and courteously addressing customer inquiries, complaints, and feedback across multiple channels.

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Responsibilities:

  • Deliver top-notch customer service by efficiently resolving customer issues and meeting their needs.
  • Actively listen to customers' concerns and requirements, offering suitable solutions or guidance to resolve their issues.
  • Collaborate with cross-functional teams to address customer concerns and enhance the overall customer experience.

Required Skills and Qualifications">

To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as a strong customer service orientation. You should also have:

  • At least 1 year of experience in a customer service, operations, or healthcare-related role.
  • Professional proficiency in written and spoken English to effectively communicate with team members from different countries.
  • Exceptional problem-solving skills to address technical or customer issues that may arise.
  • Strong attention to detail and accuracy in processing customer orders and maintaining records.
  • Proficiency in using customer service tools and systems.

Benefits">

As a valued member of our team, you can expect a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that fosters creativity and collaboration.

Others">

If you are passionate about delivering exceptional customer experiences and have a strong commitment to excellence, we encourage you to apply for this exciting opportunity.

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