
Virtual Support Specialist
19 hours ago
We are seeking a skilled Virtual Support Specialist to provide exceptional support to our clients in the roofing industry.
- Key Responsibilities:
- Manage office communications, including responding to emails and handling customer inquiries related to roofing services.
- Maintain, organize, and store company records, contracts, and project documentation.
- Schedule appointments, coordinate meetings, and assist in managing roofing project timelines.
- Assist in preparing invoices, purchase orders, and other necessary financial documentation.
- Support the sales and operations teams with administrative tasks, including data entry and report generation.
- Coordinate with suppliers, contractors, and clients to ensure seamless project execution.
- Manage office supplies and inventories and ensure a well-organized virtual workspace.
- Assist with marketing efforts, such as updating social media pages and creating promotional materials.
- Ensure compliance with safety and industry regulations by keeping track of necessary certifications and permits.
- Perform other related tasks as needed to support multiple teams.
- Bachelor's degree in office management, business management, or any related field.
- 2-4 years of experience in an administrative role; experience in the construction or roofing industry is an advantage.
- Strong verbal and written English communication skills.
- Ability to work flexible hours, including overnight shifts if required.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Familiarity with roofing terminology, materials, and processes is a plus.
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