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Customer Service Director Federal Land

1 week ago

Makati City, National Capital Region, Philippines JobsAvenuePH Full time

Job Title: Customer Service Director Federal Land

About Us:

Federal Land is a trusted leader in the real estate industry, dedicated to innovation and excellence. We are seeking a highly skilled Customer Service Director to provide strategic direction and ensure consistent, effective customer service for assigned projects.

Key Responsibilities:

  • Provide strategic direction for consistent and effective customer service across assigned projects.
  • Minimize the escalation of issues and conduct project-related risk assessments.
  • Meet with high-value clients and/or clients endorsed by senior management to address concerns and build strong, positive business relationships.

Qualifications:

  • A graduate of any 4-year course (relevant fields such as Business Administration, Customer Relations, or Project Management are an advantage).
  • Strong interpersonal and communication skills.
  • Proven ability to build and maintain positive client relationships.