Senior Customer Relations Professional

2 days ago


Makati City, National Capital Region, Philippines JobsAvenuePH Full time

We are seeking a highly skilled Senior Customer Relations Professional to join our team at Federal Land. The successful candidate will be responsible for providing strategic direction and ensuring consistent, effective customer service for assigned projects.

About the Role

The ideal candidate will have a proven track record of building and maintaining positive client relationships, with strong interpersonal and communication skills. They will be responsible for minimizing the escalation of issues and conducting project-related risk assessments.

Key Responsibilities
  • Provide strategic direction for consistent and effective customer service across assigned projects.
  • Minimize the escalation of issues and conduct project-related risk assessments.
  • Meet with high-value clients and/or clients endorsed by senior management to address concerns and build strong, positive business relationships.
  • Coordinate with banks to address buyer financing requirements and resolve buyer concerns.
Our Benefits

Federal Land offers a comprehensive benefits package, including opportunities for career advancement and professional development. As a valued member of our team, you will have access to ongoing training and support to help you succeed in your role.



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