
Complaints Resolution Specialist
1 day ago
The position of Grievance Research Analyst plays a crucial role in timely and accurate research and resolution of customer complaints. This involves focusing on root cause analysis and recommending systemic and process corrections as necessary.
Main duties include:
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Complaint Resolution Professional
2 days ago
Angeles City, Central Luzon, Philippines beBeeComplaint Full time ₱60,000 - ₱80,000Customer Complaints SpecialistJob Summary:We are seeking a highly skilled and empathetic Customer Complaints Specialist to join our support team. This is a critical role responsible for managing and resolving escalated customer issues, ensuring every customer feels heard and valued.In this role, you will be the primary point of contact for high-priority...
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Expert Customer Resolution Advisor
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000Customer Complaints Resolution SpecialistThis role is crucial in addressing escalated customer issues, ensuring every customer feels heard and valued, and maintaining our brand's reputation.De-escalate and Resolve: Act as the primary point of contact for high-priority customer complaints, primarily via phone.Problem-Solving: Apply critical thinking to solve...
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Claims Resolution Specialist
2 days ago
Iloilo City, Western Visayas, Philippines beBeeClaims Full time ₱35,000 - ₱40,000Claims Resolution SpecialistWe are seeking a skilled Claims Resolution Specialist to join our team. As a key member of our claims process, you will be responsible for investigating and resolving customer complaints related to branded merchandise.Your primary focus will be on managing and investigating incoming customer claims, including issues with product...
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Customer Resolution Specialist
5 days ago
Lapu-Lapu City, Central Visayas, Philippines Service Experts Heating & Air Conditioning Full timeOverviewJob Title: Customer Resolution SpecialistReports To: Contact Center Operations ManagerHybrid Schedules: F-M, 10 am-9 pm or F-T, 12 pm-9 pmPosition SummaryThe Customer Resolution Specialist handles escalated customer service requests, priority appointment bookings, complaints, and billing inquiries with the highest degree of courtesy and...
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Resolution Expert
5 days ago
Lapu-Lapu City, Central Visayas, Philippines beBeeCustomerService Full time ₱480,000 - ₱720,000Job Title:Customer Resolution SpecialistOverview of Job ResponsibilitiesThe Customer Resolution Specialist plays a key role in handling escalated customer service requests and providing support to customers and phone agents.This specialist is responsible for resolving problems by clarifying issues, researching alternative solutions, and implementing the...
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Customer Experience Resolution Specialist
2 days ago
Tarlac City, Central Luzon, Philippines beBeeCustomer Full time ₱600,000 - ₱800,000Job Title: Customer Experience Resolution SpecialistAt our company, we are dedicated to providing exceptional customer experiences. This role will be responsible for resolving escalated customer complaints in a timely and professional manner.The Opportunity:We are seeking a highly skilled and empathetic Customer Experience Resolution Specialist to join our...
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Account Resolution Specialist
2 days ago
Cebu City, Central Visayas, Philippines beBeeResolution Full time ₱600,000 - ₱1,200,000Account Resolution SpecialistWe are seeking a skilled Account Resolution Specialist to join our team. This is an excellent opportunity for individuals who enjoy interacting with customers and resolving outstanding balances in a professional and respectful manner.As an Account Resolution Specialist, you will be responsible for contacting customers via phone...
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Internet Service Resolution Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeNetwork Full time ₱800,000 - ₱1,200,000ISP Technical Resolution SpecialistJob DescriptionThis is a mid-senior level full-time job opportunity to work as an ISP technical resolution specialist. As an ISP technical resolution specialist, you will be responsible for managing the resolution of internet service issues on behalf of our customers. This role involves working closely with various Internet...
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Warranty Resolution Specialist
2 days ago
Cebu City, Central Visayas, Philippines beBeeresolution Full time ₱1,800,000 - ₱2,500,000Job OverviewWe are seeking a skilled Warranty Resolution Specialist to join our team. As a key member of our customer service group, you will be responsible for ensuring customer satisfaction and resolving conflicts related to vehicle repairs.This role requires strong communication and interpersonal skills, with the ability to negotiate and resolve issues...
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Fraud Prevention and Resolution Representative
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000Customer Service SpecialistWe are seeking a skilled Customer Service Specialist to join our team. As a key member of our support team, you will provide exceptional customer service by resolving issues and answering questions in a timely and professional manner.You will work in a fast-paced call center environment where communication, negotiation, and...