Full-Time Customer Support Specialist Position

23 hours ago

Baguio City, Cordillera, Philippines beBeeCustomerSupport Full time ₱1,500,000 - ₱2,000,000
Job Opportunity

We are seeking a highly skilled professional to join our team in delivering exceptional customer support.

Key Responsibilities
  • Act as the first point of contact for customer inquiries via phone, email, and online platforms.
  • Provide product information, quotations, and order status updates.
  • Assist customers with technical queries, escalating complex issues where necessary.
  • Coordinate with production, logistics, and sales teams to ensure customer requirements are met.
  • Manage customer complaints in a professional and timely manner, ensuring resolution and satisfaction.
Required Skills and Qualifications
  • Minimum 2 years of previous experience in customer support, order processing, or data entry (preferably in manufacturing, building materials, or glass industry).
  • Strong communication skills with a professional phone and email manner.
  • High attention to detail with excellent data entry accuracy.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP/CRM systems is highly desirable.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
Benefits and Opportunities

This is a remote position that offers competitive salary and career growth opportunities. We revolutionize global talent expansion by connecting businesses with dedicated full-time teams.

Our mission is to provide cost-efficient solutions without compromising quality.

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