Support Operations Coordinator
7 hours ago
Cyberbacker Careers is a dynamic and growing organization that aims to provide premium services to its partners.
Our team is committed to delivering exceptional results, and we are seeking a highly skilled Support Operations Coordinator to join our ranks.
Company Overview
Cyberbacker Careers is a leading provider of innovative solutions that drive business growth. We pride ourselves on our ability to adapt to changing market trends and deliver tailored services that meet the unique needs of our clients.
Job Description
We are seeking a Support Operations Coordinator who will be responsible for ensuring seamless day-to-day operations within our team. Key responsibilities include:
Transcription: Listen to live or recorded calls and take notes of key points discussed.
Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information.
Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
Required Skills and Qualifications
To succeed in this role, you will need:
Ability to work independently and solve problems proactively.
A team player mindset, with a positive attitude and strong work ethic.
Strong organizational and time management skills.
Knowledge of digital tools and software such as Google Workspace and Zoom.
Benefits
We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.
Others
In order to excel in this role, you must have a good command of the English language, a headset with a noise-canceling feature, and a high-definition webcam.
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