
Support Professional
2 days ago
We're looking for a reliable and detail-oriented support professional to join our team. This role involves processing refunds, creating shipping labels, and handling customer calls.
Key Responsibilities- Process refunds accurately and promptly
- Generate and manage shipping labels
- Answer customer calls with professionalism and clarity
- Maintain accurate records and follow internal procedures
- Collaborate with team members to ensure timely resolution
- Excellent English communication skills (spoken and written)
- Clear speaking voice with minimal accent
- Strong attention to detail and organizational skills
- Stable internet connection
- Ability to follow instructions and work independently
- Previous experience in eCommerce, customer service, or logistics
- Familiarity with online order platforms and shipping tools
This is an entry-level, full-time position in the technology industry.
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