
Senior Investment Operations Manager
2 weeks ago
The Investment Operations leader is responsible for working closely with global functional leaders to support day-to-day processing and transformation.
We are seeking a seasoned professional to lead the Investment Operations team in a fast-paced environment. The ideal candidate will have a strong operational background, including experience in efficiency and risk mitigation.
This role requires a highly visible leader who can drive change through relationships, thought leadership, and exceptional business knowledge. The successful candidate will be able to get things done, collaborate effectively with cross-functional teams, and communicate a clear vision to stakeholders.
Key Responsibilities:
- Manage business relationship management and oversight of services.
- Escalate and resolve operational service issues promptly.
- Ensure integrated work across teams and meet service level standards.
- Contribute to overall procedures and policies development and execution.
- Develop capability of the service through leveraging expertise in investment products and operational excellence practices.
- Support and deliver on key transformation strategies, prioritizing timely execution.
- Establish credibility and build professional relationships with business partners and customers.
- Manage business relationships, act as a business partner for service recipients, and enable feedback channels.
- Refresh service level standards to align with business requirements and manage achievement of KPIs.
- Manage and mitigate operational risk, ensure timely issue resolution, and validate accuracy of risk assessments.
Required Skills and Qualifications:
- A customer-focused operator capable of leading change and driving results.
- An entrepreneurial attitude with passion for innovative work that drives results.
- A collaborative and transparent working style with an open approach.
- Flexible, steady under pressure, and willing to switch gears quickly.
- A strong curiosity and desire to make complex ideas clear.
Benefits:
This role offers a unique opportunity to lead a high-performing team and drive business growth. If you are a results-driven leader with a passion for innovation, we encourage you to apply.
About Us:
We are a dynamic organization committed to delivering exceptional results. Our team members share a common goal of making a positive impact through their work.
How to Apply:
To explore this opportunity further, please submit your application through our website.
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