Global Business Solutions Specialist

4 weeks ago


Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are seeking a highly skilled Global Business Solutions Specialist to join our team.

The ideal candidate will possess excellent customer service skills and be able to navigate common user interface elements with ease.

We are offering a competitive salary of around PHP 55,000 - PHP 70,000 per month, depending on experience, as well as quarterly performance bonuses and opportunities for career development.

Benefits include a fair work-life balance, 24 leaves annually, competitive HMO and life insurance, and outstanding career development opportunities.

Key responsibilities of the role include understanding customer issues, executing transactions within prescribed timelines, and meeting SLA and KPI targets.

In addition, the successful candidate will be responsible for handling escalation calls, displaying superb customer service skills, and possessing knowledge of ticketing tools and Microsoft Office products.

To be considered for this role, applicants should have a minimum of 3 years of work experience as an SME in BPO/shared services industry, excellent oral and written communication skills, and good problem-solving skills.

The successful candidate will be expected to work in a shifting schedule in Alabang and be amenable to working onsite.



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