Remote Customer Support Representative

17 hours ago

San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱980,000

We're seeking a dedicated professional to join our team as a Customer Support Agent.

  • Respond to customers via chat, email, or phone in a professional and friendly manner.
  • Handle inquiries related to product information, order tracking, returns, and account concerns.
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support.

As a valued member of our team, you'll enjoy:

  • Competitive pay with annual performance-based increases.
  • Paid time off to rest and recharge.
  • Health and dental insurance or a health stipend to ensure your well-being.
  • Holiday bonuses in appreciation of your hard work.
  • A fully remote setup – work from anywhere you're comfortable.

Requirements include:

  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Comfortable working independently and handling multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.

To succeed, you'll need:

  • Your own computer or laptop (i5 processor or equivalent preferred).
  • A stable internet connection (at least 15 Mbps upload/download speed).

Apply now using code: CS

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