Customer Support Representative

19 hours ago

San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱900,000 - ₱1,200,000

Customer Support Representative

We're seeking a detail-oriented and thoughtful individual to join our team as a Customer Support Representative. You'll be tasked with providing top-notch customer service through phone calls and video calls, thinking on your feet, communicating clearly and effectively, and empathizing with customers who are struggling to solve a problem.

As a member of our global operation, you'll have the opportunity to work with a diverse group of people and make a real difference in the lives of our customers.

Key Responsibilities
  • Answer customer questions over the phone and communicate clearly and effectively in writing; empathize with customers.
  • Diagnose and solve the customers' problems via phone, email, and chat.
  • Communicate effectively via phone, chat, and email with our customers.
  • Coordinate effectively with peers and your manager.
Required Skills and Qualifications
  • Fluency in English, spoken and written communication.
  • Personal integrity and conscientiousness.
  • Strong orientation on task completion, results, and strategic goals.
  • Team player.
  • Continuous learner.
  • Good knowledge of G-suites (Google Docs, Gmail, Google Meet, Calendar, and so on).
  • Have your own laptop.
  • A work-from-home arrangement, which provides some flexibility to a degree.
  • An international team that embraces a growth mindset as well as the importance of coaching. You will grow with us.
  • A set of international clients with high standards of excellence.
  • A growing company (and industry), which poses challenges as well as opportunities.
  • Fresh graduates may apply.
  • This is a full-time job only, 44 hours per week.
Benefits
  • Work from home with flexibility.
  • International team with growth mindset.
  • Opportunity to grow with the company.
  • Highly motivated and dedicated colleagues.

Important Notes:

  • Our recruitment process is transparent and fair. We do not ask for payment at any stage.
  • Successful candidates will be contacted via email ending with @influx.com.

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Expiry status: this listing does not indicate it is closed.


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