Customer Support Associate Position
4 days ago
Looking for a new career opportunity in customer service? Eteam Workforce Private Corporation is currently seeking a highly skilled and motivated Customer Service Representative to join our team.
About the JobThis role offers an exciting chance to work in a dynamic and fast-paced environment, providing top-notch customer support and ensuring seamless interactions with clients. The successful candidate will be responsible for resolving customer inquiries, addressing concerns, and exceeding customer satisfaction expectations.
Salary InformationThe estimated salary for this position is up to 25,000 PHP per month, depending on qualifications and experience. This competitive compensation package reflects our commitment to rewarding and retaining talented individuals like you.
Job DescriptionAs a Customer Service Representative, you will be the primary point of contact for customers, handling inbound calls, emails, and chats. Your exceptional communication skills, both written and verbal, will enable you to effectively convey information, resolve issues, and build strong relationships with customers.
You will work closely with our team to provide solutions that meet or exceed customer needs, demonstrating a customer-centric approach and adaptability in a rapidly changing environment.
Requirements and QualificationsTo succeed in this role, you must possess:
- A high school diploma or equivalent (with the old or SHS curriculum)
- At least 6 months to 1 year of BPO experience (preferably with a background in customer service)
- Excellent English communication skills, both written and spoken
- Able to work onsite and adjust to varying schedules
We offer a comprehensive benefits package designed to enhance your overall well-being and job satisfaction. This includes:
- A competitive monthly salary (up to 25,000 PHP)
- Allowances to support your lifestyle and professional growth
- Leave credits to ensure work-life balance
- HMO coverage for quality healthcare services
- A supportive working environment that fosters teamwork and collaboration
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